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Operation Department

Outlet Manager
Outlet Manager
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Outlet Manager

Main Duties & Responsibilities:

  1. Responsible for manage and oversee the daily operations of the outlet for efficient operations.
  2. Plan, Schedule and assign daily tasks to floor staff.
  3. To develop marketing strategies to improve outlets sales and profitability.
  4. To maintain the outlet facility clean and safe.
  5. Report to Management timely on sales results and productivity.
  6. Mastery in delegating multiple tasks.
  7. Ensure accurate stock count done at opening & closing.
  8. Ensure monthly sales targets are achieved.
  9. Develop a cost-effective operational plan to achieve outlets goals.
  10. Respond to customer complaints and comments.
  11. Required to respond to any emergency/ urgent matters that may arise in the outlets both during and after working hours and Public Holidays.
  12. Other assignments are given from time to time.
 

Requirements:

  1. Diploma holders or equivalent and have a minimum of 3 years of working experience in the related field.
  2. Candidates with extensive retail working experience will be added advantage.
  3. Able to work under tight deadlines, long hours including weekends and Public holidays.
  4. Good command in English, Bahasa, and Chinese.
  5. Disciplined individual and work independently.
  6. Familiar with Electricity Supply Act and Electricity Regulations will be added advantage.
 
Cashiers
Cashiers
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Cashiers

Main Duties & Responsibilities:

  1. Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
  2. Operating scanners, scales, cash registers, and other electronics.
  3. Balancing the cash register and generating reports for credit and debit sales.
  4. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
  5. Processing refunds and exchanges, resolving complaints.
 

Requirements:

  1. Minimum SPM & above;
  2. At least 1-2 year(s) of working experience in the related field is required for this position;
  3. Excellent teamwork skills.
  4. Willing to work on rotational shifts.
  5. Full Time/ Part Time available.
  6. Can start work immediately.
 
Floor Assistants
Floor Assistants
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Floor Assistants

Main Duties & Responsibilities:

  1. Ensure high levels of customer satisfaction through excellent sales service.
  2. Maintain outstanding store condition and visual merchandising standards.
  3. Maintain a fully stocked store.
  4. Ascertain customers’ needs and wants.
  5. Recommend and display items that match customer needs.
  6. Welcome and greet customers.
  7. Manage point-of-sale processes.
 

Requirements:

  1. Minimum SPM & above;
  2. At least 1-2 year(s) of working experience in the related field is required for this position;
  3. Able to drive a forklift.
  4. Excellent teamwork skills.
  5. Willing to work on rotational shifts.
  6. Full Time/ Part Time available.
  7. Can start work immediately.
 
Management Trainee
Management Trainee
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Management Trainee

Salary package is negotiable depends on years of experience

Candidates who choose to participate in Midas Mart’s Management Trainee program will receive the Company-specific training and on-the-job experience they need to assume a position as a Duty Manager. As a Management Trainee, the Candidate will learn supervisory and technical skills that are in alignment with the Company’s Core Values and operational strategies.

The program should prepare the candidate for the decisions he/she will be making, and the actions he/she will be taking in the areas of people management, operations management, and merchandising management when he/she assumes the role of Duty Manager.
 

Main Duties & Responsibilities:

  1. Work with other managers to plan and direct the work of the organization.
  2. Help set policies.
  3. Evaluate work output.
  4. Work in different departments to gain perspective, including marketing, sales, customer services, purchasing, operation and personnel departments.
  5. Participate with store management in training employees.
  6. Use company reports to analyze sales, gross profit and inventory activity.
  7. Identify trends and recommends proactive or remedial action to manage business situations.
  8. Report market activity to management by monitoring and analyzing competitive price lists and products.
  9. Work with and through management to develop and implement actions that protect company assets and profitability.
 

Requirements:

  1. Candidates who demonstrate natural leadership abilities and understand the importance of customer service.
  2. Self-motivated, resourceful, creative, attention to detail, and a commitment to excellence
  3. Outgoing personality and good communication skills.
  4. Multi-tasking and problem-solving skills; ability to work well under pressure and meet deadlines.
  5. Male Applicant; Aged 24~35 years old.
  6. Degree in Business Studies.
  7. Possess relevant working experience in Hypermarket &/or Supermarket Industry will be added advantage.
  8. Computer literate with good MS Office Skills.
 
Goods Receiving Assistant
Goods Receiving Assistant
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Goods Receiving Assistant

Main Duties & Responsibilities:

  1. To receive all items delivered by suppliers.
  2. To ensure the quantity of stock received according to delivery order and to check expiry date if applicable.
  3. All receiving paperwork such as PO/ DO/ Invoice is in order.
  4. To ensure incoming goods & shipments are properly load or unload from the transporter and ensure physical stocks are tally with packaging list/ invoice and carry out put away process.
  5. Inform Superior when receiving of damaged or shortage of quantity goods immediately.
  6. Acknowledge receipt of goods and dated.
  7. Prepare to arrange and stacking of goods.
  8. Retrieving of goods as per invoice, accuracy in order picking.
  9. To check strictly on returned and rejected goods.
  10. Ensure products are protected with proper packing material.
  11. All picked invoices to be recorded in the delivery record book and to be acknowledged by the person who delivers.
  12. Other job assignments requested by superior from time to time.
 

Requirements:

  1. Minimum SPM & above;
  2. At least 2 years of working experience in the related field is required for this position;
  3. Able to drive a forklift.
  4. Excellent teamwork skills.
  5. Can start work immediately.
 

IT Department

Assistant IT Manager
Assistant IT Manager
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Assistant IT Manager

Main Duties & Responsibilities:

  1. Assist the IT Manager to plan & manage the entire IT infrastructure and system-related activities, which include projects, operations, resources, and MIS-related matters.
  2. Assist Network & System Support Unit, Data Center Operations, and System Operations Team, to ensure their availability, workability, and timely deployment.
  3. Supervise and Monitor the IT Operations team members and provide necessary guidance in the performance of their assigned responsibilities.
  4. Independent, focused, result-oriented, proactive working attitude, at the same time adaptable & flexible.
  5. Manage computer and network systems for daily business operations.
  6. Manage and monitor the implementation of projects/ IT works to ensure is carry-out within budget, schedule, quality standards, and user requirements.
  7. To ensure all IT-related inventory and software licensing control is in place.
  8. To Supervise and work with vendors to ensure projects are implemented as per specification and on time.
  9. To study, analyze and prepare requirements and technical specifications based on users' requests in order to develop customized reports and new/ enhanced application programs.
  10. Annual performance review KPI, great career progression and development for outstanding achievers such as additional incentive for improved company sales volume results from system design platform user-friendly, increase efficiency productivity.
  11. To evaluate code to ensure that is valid, properly structured, meets industry standards, and is compatible with various browsers, mobile devices, and operating systems.
 

Requirements:

  1. Candidates must have at least Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Computer Science &/ or Information Technology or equivalent.
  2. Male applicants only; Aged 25~40 years old.
  3. Minimum of 4 years relevant working experience in the Supermarket &/ or Hypermarket industry.
  4. Familiar with various system platforms such as Linux, Ubuntu, MS Windows Server, MS Windows XP/ Win7/ Win8, MS SQL, MYSQL
  5. Familiar with system modules study flowchart design and implementation to suit company roadmap.
  6. To monitor various social media platforms to ensure that is remains current and up to date.
  7. Good knowledge of Web Responsive design will be an added advantage.
  8. Proficient in project management methodologies & tools.
  9. Knowledge in Data warehouse and Business Intelligent Tools, Oracle, MS SQL Server, Java, Visual Basic, VB.Net, ASP. Net and Windows platforms and any others related different platforms.
 
IT Support: Hardware (System Support)
IT Support: Hardware (System Support)
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IT Support: Hardware (System Support)

Main Duties & Responsibilities:

  1. To provide first-line support to end-user software, hardware, and networking that includes installation, configuration, and troubleshooting.
  2. To plan and carry out maintenance tasks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness.
  3. To monitor and report on unusual IT Operations and infrastructure activities and provide relevant information.
  4. Maintain current and accurate inventory of technology hardware, software, and resources.
  5. To liaise with vendors regarding the purchase, repair of IT equipment and monitor the delivery of equipment.
  6. Other responsibilities/ tasks as and when assigned by Head of Department &/ or the Management.
 

Requirements:

  1. Candidates must have at least Vocational Diploma &/ or Short Course Certificate.
  2. Male applicants only; Aged 25~40 years old.
  3. Minimum of 2 years relevant working experience in Hypermarket &/or Supermarket industry. Proven ability to maintain and support for any ERP system, POS system for wholesale &/ or retail industry.
  4. Specializing in Computer-Network &/ or System &/ or Database Admin.
  5. Familiar with MS Office applications such as MS Word, Excel, Outlook, etc.
  6. Able to work independently without much supervision and meet work schedule dateline.
 

Admin Department

Admin Manager
Admin Manager
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Admin Manager

Job Brief

Manager to organize and coordinate office operations and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The Office cum Administrative Manager shall be experienced in handling a wide range of administrative and executive support-related tasks and shall be able to work independently with little or no supervision. This person must be exceedingly well organized, flexible, and enjoy the administrative challenges of supporting an office of diverse people.

Main Duties & Responsibilities:

  1. Responsible for organizing all of the administrative activities that facilitate the smooth running of an office; controlling correspondence; design filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  2. Responsible for office housekeeping, maintenance, pest control, relevant supplier/ contact management.
    • Upkeep of office equipment and furniture.
    • To achieve Cost Saving and Efficiency by cutting down unproductive resources.
  3. Monitor and manage the operations of various functions under office administration.
  4. Monitor and execute procurement of office items (including stationery) purchase in the best interest of the Organization.
  5. Responsible for the entire group of companies’ office filing
    • Ensure office filing is being kept including Accounts, Sales & Marketing, Own Biz, Project, Operation &, etc.
    • Ensure all office filing is properly labeled, sort out by category for easy reference.
  6. Developing and implementing new administrative systems, such as record management, layout, and equipment procurement. Coordinate with the IT department on all office equipment.
  7. Recording office expenditure and managing budget; Analyzing variances; initiating corrective actions.
  8. Partner with HR to maintain office policies as necessary.
  9. Reviewing and updating health and safety policies and ensuring they are observed.
  10. Delegating work to staff and managing their workload and output; Resolve any office coordination issues that arise.
  11. Provide administrative support to the department’s operations & new outlet/ division set up;
  12. Maintain all licenses, permits, or certifications renewal;
  13. Ad Hoc assigned by the Management as and when required; for example: Assuming cashiering duties (in the event there is a shortage of cashiers) & cover duty for Midas’ Personal Assistant in the event she is on leave or MC.
  14. In-Charge for Audit section & Stock Take section group of Companies.
 

Legal Administrative:

  1. In charge of the Company's legal affairs.
  2. Assist in corporate agreements e.g. Service Agreement/ SPA/ acquisition or joint venture agreement, licensing contract, etc.
  3. Responsible for monitoring the compliance issues affecting the company.
  4. Follow up and liaise with external lawyers regarding legal matters/ proceedings/ Company Trademarks.
  5. Collecting information for the preparation of legal documents; license application, setting up of the new company.
 
Audit Assistant
Audit Assistant
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Audit Assistant

Objectives:

  1. To establish the areas of risk in the area being audited;
  2. To establish the controls in place to address those risks and review their adequacy;
  3. To check whether the relevant areas’ SOP is being observed and followed;
  4. To identify areas that need to be improved to be in line with HACCP requirements;
  5. To carry out detailed testing of the controls being relied on; and
  6. To make recommendations to the Management where weaknesses or inefficiencies are observed.
 

Main Duties & Responsibilities:

  1. Performing the full audit cycle including risk management and control management over operations’ effectiveness and compliance with all SOPs.
  2. Evaluating data and flowcharts of the SOPs. Recommend to modify if deem necessary.
  3. Prepare and present reports that reflect audit results and document the process.
  4. Identify loopholes and recommend risk aversion measures and cost savings
  5. Document process and prepare audit findings memorandum.
  6. Conduct follow up audits to monitor management’s interventions
  7. Engage in continuous knowledge development regarding the relevant industry’s regulations, best practices, tools, techniques, and performance standards.
 

Requirements:

  1. Minimum High School Graduates.
  2. Experience in Audit operation;
  3. Ability to keep track and report on activity;
  4. Computer literate; Familiar with MS Office;
  5. Good Command in Bahasa Malaysia and basic English.
  6. Female/ Male Applicant and aged 23 or above.
 

Procurement Department

Procurement Officer
Procurement Officer
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Procurement Officer

Main Duties & Responsibilities:

  1. Responsible for sourcing all non-trade purchases. Sourcing, order processing, and coordinating with internal and external parties with regards to non-trade purchases.
  2. Discovering profitable suppliers and negotiating with external suppliers to secure advantageous terms;
  3. Negotiate with suppliers on the delivery lead time, cost and quality so as to obtain the maximum benefit for the Company.
  4. Examine and test existing contracts;
  5. Collaborate with key persons to ensure clarity of the specifications and expectations of the Company;
  6. Develop, implement and drive the appropriate procurement strategies in order to meet cost savings targets.
  7. Expect unfavorable events and prepare control strategies;
  8. Participates in the project as project core team member to exert a shaping influence at an early stage and to optimize internal workflows and processes.
  9. Ensure commercial, legal and contractual compliances in all the procurement transactions.
  10. Maintain and upkeep all purchasing data in a folder for easy reference.
  11. Subject to Ad Hoc assignments from time to time.
 

Requirements:

  1. Degree holders or equivalent and have a minimum of 3 years of working experience in procurement the related field required.
  2. Experience in procurement processes from supplier selection to contract award and procurement tools will be added advantage.
  3. Independent, resourceful, able to work under pressure and meet datelines.
  4. Good negotiation and data analytical skills.
  5. Computer literate, familiar with MS Office and MS Visio.
  6. Good command of English & Chinese.
 
We offer you a career with unlimited possibilities, successful candidates will undergo an exciting and challenging development programs. Candidates with Outstanding Performance are expected to eventually progress into Executive positions within the Management team.
 

Sales Department

Sales Manager
Sales Manager
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Sales Manager

Main Duties & Responsibilities:

  1. Achieve growth and hit sales targets by successfully managing the sales team;
    The sales team consists of:
    1. The sales team members at Business Centre;
    2. The customer service team members at Delivery Order Dept.
  2. Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence in the market;
  3. Own recruiting, objectives setting (in line with the Company’s Sales Objectives), coaching and performance monitoring of sales team members;
  4. Build and promote strong and long-lasting customer relationships by partnering with them and understanding their needs;
  5. Present sales, revenue, and expenses reports and realistic forecasts to the Management;
  6. Identify potential markets and conduct a market survey to stay in touch with the market shifts in new products and competition status;
  7. Ensure timely payment collection from customers without any dispute in billing.
 

Requirements:

  1. Successful previous experience as a sales manager, consistently meeting or exceeding targets;
  2. Demonstrate ability to communicate and interact with all levels of people;
  3. Proven ability to drive the sales process from plan to close;
  4. Computer literate; Familiar with MS office;
  5. Good Command of English, Chinese and basic Bahasa Malaysia.
 

Security Department

Security
Security
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Security

Main Duties & Responsibilities:

  1. Monitor and authorize entrance and departure of employees, visitors, suppliers, and other persons to guard against theft and maintain the security of premises.
  2. Checking and observe the movement of goods at the store.
 

Requirements:

  1. Minimum age of 26 years and above.
  2. At least 2 years of working experience in the related field is required for this position.
  3. Preferably Security/ Armed Forces/ Protective Services or equivalent.
 

Account Department

Assistant Accounts Manager (Operation)
Assistant Accounts Manager (Operation)
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Assistant Accounts Manager (Operation)

Main Duties & Responsibilities:

  1. Prepare and handle full set account and profit and loss account as well as a balance sheet.
  2. Prepare monthly Management reports, Cash Flow forecasts, Aging, and Financial Analysis report.
  3. Perform monthly reconciliation works:
    1. Bank Reconciliation.
    2. Cash Reconciliation.
    3. Intercompany Aging Reconciliation.
    4. Sales and Purchase Reconciliation.
    5. Liaise with Auditor and Tax Agent on Yearly Account Audit.
    6. Produce and organize filing system.
 

Project Department

Project Manager
Project Manager
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Project Manager

Main Duties & Responsibilities:

Plan the Project

  1. Define the scope of the project in collaboration with the Project Director & Management.
  2. Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
  3. Determine the resources (time, money, sub-contractor, vendors, materials, equipment, etc) required to complete the project.
  4. Develop a schedule for project completion that effectively allocates the resources to the activities.
  5. Review the project schedule with Management and all other staff that will be affected by the project activities; revise the schedule as required.
  6. Determine the objectives and measures upon which the project will be evaluated at its completion.
  7. To ensure the progress of the works is carried out smoothly in accordance to work programs and bring to Management's attention of any delays, problems or related matters.
  8. Draft and submit budget proposals and recommend subsequent budget changes where necessary.
 

Implement the Project

  1. Execute the project according to the project plan.
  2. Develop forms and records to document project activities.
  3. Set up files to ensure that all project information is appropriately documented and secured.
  4. Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project.
  5. Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.
 

Evaluate the Project

  1. Ensure that the project deliverables are on time, within budget, and at the required level of quality.
  2. Provide handover report summary to management.
  3. Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations.
  4. Coordinate and direct construction workers and subcontractors.
  5. Ensure quality construction standards and the use of proper construction techniques.
 

Requirements:

  1. Advanced knowledge of construction management processes, means, and methods.
  2. Knowledge of building products, construction details, and relevant rules, regulations, and quality standards.
  3. Familiarity with construction management software packages.
  4. Excellent time and project management skills.
  5. Diploma or Degree in construction management, architecture, engineering, or related field
  6. Strong attention to detail, complex problem-solving skills, ability to multi-task and juggle multiple duties simultaneously with little management oversight.
  7. The ability to speak in local Chinese dialect for communications with sub-con is an added advantage.
  8. Self-motivated and proactive with excellent communication skills and good command both written and verbal in English.
  9. Possess a good understanding of the areas of construction, carpentry, signage, design, QS, M&E, and site supervision.
  10. Resourceful, organized, able to multitask, time-sensitive, and logical.
  11. Applicants must be able to read and interpret drawings.
  12. Possess own transport.
 
Project Supervisor
Project Supervisor
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Project Supervisor

The salary package is negotiable depends on years of experience
 

Role:

To assist the Project Director in the delivery of projects by supervising and coordinating the on-site activities.
 

Main Duties & Responsibilities:

  1. Day-to-day management of the site, including supervising and monitoring the site labor force and the work of any subcontractors.
  2. Supervise operations associated with the delivery of materials on-site, cost control, and quality assurance of the job delivered as per requirement.
  3. Assist in resources planning to meet job schedule.
  4. Oversee health and safety matters on site.
 

Marketing Department

Customer Service Officer
Customer Service Officer
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Customer Service Officer

The salary package is negotiable depends on years of experience
 

Role:

  1. The Customer Service officer is the first point of contact for S’MART & Midas Mart customers and their registered members.
  2. The primary role of a Customer Service Officer within the team is to respond to a variety of customer requests and inquiries via the telephone or in-person over the counter.
  3. Interact with S’MART & Midas Mart customers and their registered members to provide information to address the inquiries regarding Midas &/ or S’MART’s products and services.
 

Main Duties & Responsibilities:

  1. Handle incoming requests or complaints from customers and ensure that issues are resolved both promptly and thoroughly.
  2. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  3. Obtain and evaluate all relevant information to handle product and service inquiries.
  4. Provide pricing and delivery information to the registered members.
  5. Perform customer verifications and set up new customer accounts, process orders, forms, applications, and requests.
  6. Organize workflow to meet customer timeframes.
  7. Direct requests and unresolved issues to the designated resource.
  8. Manage customers' accounts and their database.
  9. Record details of inquiries, comments, and complaints as well as actions taken.
  10. Provide feedback on the efficiency of the customer service process.
 

Requirements:

  1. Degree Holder or equivalent.
  2. Minimum 2 years relevant working experience.
  3. Customer Service Orientation and sense of commitment to customer satisfaction.
  4. Ability to communicate clearly both verbally and in writing.
  5. Has "thick skin" and is able to handle complaints and unpleasant customers.
  6. Computer Literate and familiar with MS Office.
 
Interview Time: Monday - Friday
You may also contact our Human Resource Department via:
Tel: +607-352 8206 (En. Sofi)
Time: 10:00 a.m. - 4:00 p.m.
Email : [email protected]

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